Learning Labs Playlist: B2C Multi-cloud Newsletter Solution
In Learning Labs, we are talking about the Solution Design and B2C multi-cloud Solution Architecture concepts through a live solution.
In these three sessions, you will understand how an e-commerce company unifies Marketing Cloud, B2C Commerce, and Service Cloud and can engage the customers through newsletters and web-chat conversations. In this lab we have covered multiple use cases like abandoned cart notifications, email recommendations and Order on Behalf.
In this session 1, we have discussed:
1. What can you expect out of this Newsletter Learning Lab
2. Demo of the end-to-end scenario, which comprises five use cases.
3. Q&A around the functionality of each cloud and the multi-cloud data model.
In session 2, we have discussed:
1. The bigger picture around B2C multi-cloud solution architecture with the help of the live solution.
2. An architect should be aware of the critical functional blocks in a multi-cloud implementation.
3. The Integration approach for B2C Commerce in a multi-cloud solution.
In session 3, we have discussed:
1. Integration approach for Service Cloud.
2. At a high level - what is the role of CDP in a multi-cloud solution
3. Considerations for Marketing Cloud and B2C Commerce in a multi-cloud solution.
Please find all the lab details/implementation steps here: https://github.com/b2csolutionarchitectprogram/b2c-multi-cloud-newsletter-labs-setup